Introduction

Our Social Worker provides support for individuals and families/whānau, both in hospital and in the community. They work alongside patients, their families/whānau, and other health professionals to help people navigate everyday challenges and connect with practical solutions and support.

Service Offerings

We can help by:

  • Supporting people to make their own choices and manage life changes.
  • Providing information and helping families and whānau access services and resources, both in hospital and in the community.
  • Offering guidance on health, disability and age‑related services, including funding and support options.
  • Assisting with National Travel Assistance and accommodation support for health‑related appointments.
  • Providing social support, including family violence, grief, relationship difficulties, and major life changes.
  • Helping with matters such as Enduring Power of Attorney and Welfare Guardianship.
  • Advocating for individuals, families and whānau and working alongside other services to ensure people’s needs are heard and supported.

Our Social Worker works in partnership with you, your family/whānau and the wider health team to provide practical support and compassionate care.

Access and Service Hours

Our Social Work services requires a referral from a health practitioner or health provider. Electronic referrals are accepted. 

This service is available from Monday to Thursday 8.30am - 5.00 pm, by phoning 03 419 0530 or by emailing social.work@chf.co.nz  

Our Social Work service is free to all patients who are eligible for health care in New Zealand hospitals.