General Practice Enrolments Currently Closed

Due to ongoing GP shortages, we are currently not accepting new patient enrolments at our practice at this time. 

Alternative providers for General Practice Care in Otago can be found on the HealthPoint website by clicking here. 

General Practice Appointment Wait Times

Due to a current shortage of GPs, we are experiencing a wait time of up to 6-weeks for routine appointments.

We understand this may be frustrating, and we truly appreciate your patience and understanding during this time.

For all non-urgent or routine appointments, we kindly ask that you book well in advance to avoid disappointment.

General Practice Urgent Care

In an emergency, always dial 111 and ask for an Ambulance. 

If you are a registered patient and your condition is assessed as urgent through our Triage process, we will ensure you are seen as appropriate. 

• Please do not walk into the clinic requesting appointments. Always phone ahead so we can triage and assist you appropriately for the care you require.

If you are a casual patient requiring acute care, please do not be offended if we refer you to the nearest Emergency Department or another provider for care. Our priority is with our registered patients. 

Alternative Providers

If you're unable to get a GP appointment right away and need health advice, you can call Healthline on 0800 611 116 — it's free, available 24/7, and staffed by experienced registered nurses who can guide you on what to do next.

You can also access care via telehealth through Ka Ora, a trusted telehealth provider offering virtual consultations with doctors and nurses. Phone 0800 252 672. 

The nearest Emergency Departments are located at either Dunedin Hospital, or Gore Hospital, both one hour's drive from Balclutha. 

We appreciate your understanding and patience during this time.