Covid 19 Public Information

Covid 19 Traffic Light Orange Operations at Clutha Health First: 

When coming Onsite at Clutha Health First: 

  • If you have any symptoms of Covid-19, please do not present to the facility. Please phone us on 419 0500 first for assistance. 
  • Please ensure you are wearing a surgical mask. Masks are mandatory in a healthcare setting and are available at all our entrances to our facility, please ask our staff if you need assistance.
  • For those who hold an official mask exemption, you will still be seen and given care in our facility.

Changes to Some of Our Services: 

Our services continue to operate as usual, except for some restrictions from the services as outlined below:

  • General Practice: Our General Practice is open Monday to Friday 8.30 am – 9 pm and at weekends by appointment only. We continue to offer non-face to face visits where possible, but if you need to be physically seen our staff are onsite to provide care by appointment only. Our Under 6 Walk in Clinic continues to be closed. If your child requires an appointment please phone us on 419 0500.  Our online portal appointment bookings continue to be turned off until further notice.
  • Radiology and Ultrasound: Patients are to arrive at their appointment time only, minimal waiting area space is available.
  • Laboratory: Patients may be asked to wait in their vehicle and be phoned to come into the building if the waiting area is at capacity. 

Visiting Patients in Hospital and Support Persons: 

Everyone must wear a surgical mask, complete hygiene and be free of any symptoms of Covid-19. We ask that you check in with our staff before going to a patient room.

Those with mask exemptions will not be permitted entry to our wards. 

  • Inpatient Ward: Each patient may have two (2) designated visitors but only one (1) person can visit at a time, between 2 - 6pm. Upon compassionate grounds other visitors may be considered, please speak with our Senior Nurse on Duty. 
  • Maternity: Women may have one (1) designated key support person for labour, birth and post natal stays. No other visitors are allowed. 
  • General Practice and Outpatients: One (1) support person may attend if required. 

Our Patients:  

  • Will undergo a Covid-19 test on ward admission or for certain procedures. 
  • Patients with mask exemptions will continue to be treated. 

Covid 19 Testing: 

Patients who have cold or flu like symptoms, particularly those who have contact with a known or suspected Covid 19 positive case are asked NOT to present to the general practice.  Please phone us on 419 0500 and talk to our staff who will arrange the care you need. Alternatively you can call 0800 VIRUS-19 (0800 847 8719) for advice and assistance. 

We are here to help you and provide any care needed.  We can do this more efficiently and safely if we can talk to you before you come to our facility. 

Click here to access information on Covid testing – when you should get a test, what you need to do and how to report your results. 

Covid Vaccinations:

Remember, if you are not well please do not come to the hospital – please phone us on 4190500 and speak to one of our clinical team who will provide you help. 

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