Introduction

Your rights using a health or disability service

Ōu mōtika i a koe e whiwhi ratonga hauora, ratonga hauā rānei

When you use a health or disability service, your rights are protected by the Code of Health and Disability Services Consumers’ Rights.

 

Understand your rights

Your rights under the code include the right to:

  • receive the information you need to make decisions about your health and about any tests, procedures or treatments,
  • have information provided in a way that you understand,
  • make an informed choice and give your informed consent before you undergo a test, procedure or treatment,
  • be treated with respect and dignity, taking into account your cultural needs and values,
  • have a support person with you, at most times,
  • have services be provided with reasonable care and skill,
  • complain about a provider, in a way that is appropriate for you.

All these rights also apply if you take part (or are asked to take part) in teaching or research.