Complaints, Compliments and Feedback
In the first instance, please direct your complaint/compliment, in writing, to our CEO, who will investigate your concerns.
Please send this to:
The Chief Executive Officer, Clutha Health First, P.O. Box 46, Balclutha 9240
If you are unable to do this or remain dissatisfied, then you may contact:
The Health & Disability Advocacy Service
Telephone 0800 555 050
They will contact you to investigate your issue. They will involve you in the process and in any remedial action that is taken.
If you have recently been a patient of one of Clutha Health First services and you have not yet completed your service survey, you may select the service from the list below and and complete the relevant survey.
The completion of these surveys allows you to feedback on the quality of care that we gave you.